𝑭𝑨𝑸

1. Do you ship overseas?

Yes.

2. How long does it take for a custom piece to be made?

Custom pieces will begin production once payment is made and will be completed within 1-2 weeks.

It takes 3-4 days to complete a custom piece (number of days varies depending on it's complexity).

It takes another 2-3 days for it to completely cure (number of days varies depending on the weather) before being placed in the packaging, to prevent smudges during delivery due to heat.

The estimated total time required for a single custom piece to be completed would be 5-7 days.

3. How long does it take for items to be shipped out?

Stock pieces will be shipped out the following day after payment is made.

Custom pieces will be shipped out within 1-2 weeks after payment is made.

4. What are the available payment methods?

We accept payment through PayLah! / PayNow / Google Pay / Cash deposit

PayPal / Transferwise for overseas buyers.

5. How much is shipping?

Non tracked : SGD$1.55

Qxpress Next Day Delivery : SGD$4.30 **FREE FOR ALL ORDERS ABOVE $40.00

Non Tracked Malaysia & Brunei: SGD$3.50

Non Tracked Countries in Asia & The Pacific (except Australia, Japan & New Zealand): SGD$5.70

Non Tracked Australia, Japan, New Zealand & Rest of the World: SGD$8.30

**ONLY NON TRACKED OPTION IS AVAILABLE FOR OVERSEAS BUYERS.

I WILL NOT BE RESPONSIBLE FOR ANY LOST MAILS.

DO NOT PURCHASE IF YOU'RE UNCOMFORTABLE WITH THIS MAILING METHOD.

TRACKED OPTION IS NOT AVAILABLE.

Please note that all charms are handmade at home so there may be some minor flaws (e.g. dusts, micro air bubbles etc.), but i’ll try my best to ensure they’re as perfect as possible.

Please place order only if you're able to accept such minor flaws, thank you.